EDUCAUSE: Meeting Students Where They Are

Elliot was interviewed about the Learning Lab he teaches for EDUCAUSE on understanding and improving student experiences. The online class, taught in four sessions over a month, actively engages folks from academic technology, libraries, academic affairs, and student affairs so that they better understand their students, they needs, and how they are changing. Then, it takes them through a process of envisioning better experiences using design thinking “canvas,” prototyping, and guest speakers. This interview recaps highlights of the course.

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Ten Steps to Library Service Transformation

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Positive Philter Podcast